FAQ'S

How can I register to buy from FlowerMi?
We are primarily committed to florists, floral designers, event professionals and those clients involved in fresh flowers industry. We also cater to international flower importers and wholesalers.
It's very easy to become our customer, just register via email, come and join us.
Upon registration, we will set you up with a personal sales rep that follow up orders and follow-up close cooperation to help your business grow and catering to all your floral needs.

How to get discounts or more floral needs?
Due to our fast inventory turnover and different seasons, our flowers are not fully displayed on the web-shop.
You are welcome to ask us for discounts, event estimates and more flower at any time. Our sales team will provide you with more services according to your needs.
Our prices are very competitive with any other flower wholesale company. In addition，we offer special pricing for flower shops, volume purchasers, and customers with standing weekly orders.
Our prices vary according to availability, weather conditions and market demand. Flowers are all A/AA grade, we believe in quality standards and genuinely care about our long-term relationships with our clients.
Our flower team is at your service 24/7.  We've built our reputation on outstanding customer service and the highest level of customer satisfaction.

What is your shipping and delivery?
The amount of freight is calculated according to the weight and quantity of different regions, and the amount of customs declaration and clearance is formulated according to the customs policy of different regions.
Upon arrival of the shipment, we will send you the necessary documents for customs clearance of the flowers, depending on the arrival message, you can choose either self-pick-up or third-party delivery.
We are confident in providing premium quality flowers that will earn your satisfaction and long-term trust. 

About after-sales issues?
If you have after-sales issues, or are not satisfied with our service or products, please let us know so that we can help you solve it and improve any problems or omissions that may have occurred. 
We are always here to provide service and help. We are a professional team and will do our best to ensure that you are satisfied with FlowerMi.